We can provide project based services like installing servers, new PCs, upgrading software, installing new wireless access points, installing new firewalls, and much more.
Break fix IT support is a model that some of our clients still prefer. We are happy to only come in and fix things when they need to be fixed, however, this is not always the best way to do things. Using this model, typically we provide onsite services that tend to be more expensive per hour, which makes it more difficult anticipate costs.
Here are some pros and cons to this type of service.
Managed Services Plans or MSP are the way things are moving forward. This allows us to keep an eye on your network, servers, computers, and mobile devices by continuously monitoring for changes, security risks, malware, backup states, and more. We can also automate processes and make sure they maintain their functionality by insuring backups complete properly, malware is handled properly, software updates complete, and much more.
We offer hybrid or unlimited support packages. Here are some pros and cons regarding this type of support.